SHIPPING POLICY

Processing Time:
Our team at Funkirista is dedicated to ensuring the swift processing and dispatch of your orders. The standard processing time for most orders is between 1 to 5 business days. This includes the time required to pick, pack, and prepare your items for shipment. Please note that the processing time may vary based on the nature of the product and any ongoing promotions or high-demand periods.

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Shipping Time:
Once your order has been processed, we aim to deliver it to your doorstep in a timely manner. Our standard shipping times typically range from 7 to 14 business days. However, please be aware that in some cases, delivery may take up to 28 business days, especially during peak seasons or due to unforeseen circumstances.

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Tracking Your Order:
To keep you informed about the status of your delivery, a shipping confirmation email will be sent to you once your order has been dispatched. This email will include a unique tracking number that you can use to monitor the real-time progress and location of your package.

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Shipping Rates:
Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping costs during the checkout process before completing your purchase.

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FREE Worldwide Shipping:

At Funkirista, we love surprising our customers! Keep an eye out for our special promotions, as from time to time, we offer free worldwide shipping on select products. It's our way of spreading joy and making your shopping experience even more delightful.

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International Shipping:
Funkirista proudly offers international shipping to bring our delightful products to customers around the world. International shipping times may vary, and additional customs fees or taxes may apply depending on your location. Please be aware of your country's import regulations before placing an order.

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Questions or Concerns:
If you have any questions or concerns regarding the shipping or processing of your order, our friendly customer support team is here to assist you. Feel free to reach out to us via our contact us page.

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Funkirista appreciates your trust in us, and we strive to make your shopping experience as enjoyable as our products. Thank you for choosing Funkirista!

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RETURN POLICY

Returns:
At Funkirista, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we accept returns in the following circumstances:

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1. Damaged Items: If you receive a damaged product, please contact us within [number of days] days of receiving your order. We will guide you through the return process and arrange for a replacement or refund.

2. Incorrect Item Received: In the rare event that you receive the wrong item, kindly contact our customer support team within [number of days] days of receiving your order. We will assist you in returning the incorrect item and ensure that the correct product is sent to you promptly.

Return Process:
To initiate a return, please follow these steps:

1. Contact our customer support team at funkirista@gmail.com to inform them of the issue.
2. Provide your order number and a clear description of the problem.
3. Our team will guide you on how to return the item and provide any necessary instructions.

Refunds:
Upon receiving and inspecting your returned item, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please note that shipping fees are non-refundable.

Exclusions:
We do not accept returns for items based on personal preferences or changes of mind. Additionally, items that have been used, damaged due to customer negligence, or are not in their original packaging may not be eligible for a refund.

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Lost or Stolen Packages:
Funkirista is not responsible for lost or stolen packages. If you believe your package is lost or has been stolen, please contact the shipping carrier to file a claim.

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Contact Us:
If you have any questions or concerns about our return and refund policy, please reach out to our customer support team at funkirista@gmail.com. We are here to assist you and ensure your satisfaction with every purchase.

Funkirista values your trust, and we strive to provide you with quality products and excellent customer service. Thank you for choosing Funkirista!

WHOLESALE INQUIRIES

Funkirista welcomes wholesale orders!

If you are interested in placing a wholesale order, please contact our wholesale team at funkirista@gmail.com. We offer competitive pricing and a wide selection of our products for bulk purchases.